Returns and complaints


From receipt of your order you have 14 days to return the purchased goods. To return a product, proceed as follows

  1. Fill out the return or claim form – DOWNLOAD RETURN FORM.
  2. In the package, place the return form, receipt or invoice, the returned products include and all accessories received.


To file a claim, follow the steps below:

  1. Fill out the complaint form – DRAFT COMPLAINT FORM.
  2. In the package, place the claim form, receipt or invoice, include the returned products and all accessories received.


“MULTI” Tomasz Wójtowicz
Jasionka 835C
36-002 Jasionka